lobbytoto Platform Privacy Notice

This page describes what we collect when you use lobbytoto and how we keep that data protected. We collect personal information only for account registration, payment processing, regulatory compliance, and service delivery. Our commitment is to be transparent about what data we hold, who we share it with, and how long we keep it.

We at lobbytoto operate across supported jurisdictions where local law permits online gaming and sports betting. Our data practices reflect the legal requirements of each jurisdiction in which we operate. Your privacy rights depend partly on where you access our platform from and which payment method you choose. We encourage you to read this notice carefully and contact our support team if anything is unclear.

We do not sell your personal data to third parties for marketing purposes. We only share information with processors who help us deliver our service—payment providers, identity-verification vendors, and regulatory authorities where required by law.

What we collect on lobbytoto

We collect your email address, phone number, password, and date of birth during registration. We also collect government-issued identification (national ID, passport, or driver's licence) and proof of address (utility bill, bank statement, or government document) for account verification. We store this information encrypted in our systems to confirm your identity and comply with local gaming regulations.

When you deposit on lobbytoto, we record the payment method, amount, date, and status. We do not store full payment card details; instead, our payment processors retain those securely. If you use e-wallets such as DANA, e-wallet, mobile banking, local payment, or online payment, or bank transfers via e-wallet, mobile banking, local payment, or online payment, each processor keeps their own records separately from our platform.

We collect information about your account activity: markets you view, bets you place, games you play, login times, device type, and IP address. This helps us detect fraud, troubleshoot technical issues, and comply with regulatory obligations. We store this activity log indefinitely on our servers.

How we use your data on lobbytoto

We use your personal data to verify your identity, process deposits and withdrawals, settle markets, deliver customer support, and enforce our account terms. We share necessary information with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to complete transactions. These processors operate under their own privacy policies and are responsible for their data security.

We may disclose your data to regulatory authorities, gaming commissions, or law-enforcement agencies if required by law in jurisdictions where we operate (including Jakarta, Surabaya, Bandung, Medan, and Semarang). We do not ask for permission before complying with legal orders. We also use your data to detect and prevent fraud, money laundering, and account abuse. If we suspect unauthorized access or suspicious activity, we may freeze your account pending investigation.

Your rights on lobbytoto

You may request a copy of all personal data we hold about you by submitting a data-access request to our support team. We respond within 30 days. You may also request corrections to inaccurate information. If you believe we have misused your data, you have the right to lodge a complaint with your local data-protection authority. Note that some data (such as account history for regulatory compliance) cannot be deleted while your account remains active or under dispute.

You may request deletion of your account, which removes access to our platform. However, we retain records necessary for tax compliance, fraud investigation, and regulatory reporting for a minimum of 5 years after account closure.

Cookies and tracking on lobbytoto

We use cookies to maintain your session, remember your preferences, and track which pages you visit. These cookies are essential for logging you in and cannot be disabled without breaking core functionality. We also use analytics cookies (placed by third parties) to understand how users navigate our platform. You may disable non-essential cookies in your browser settings, but this may affect platform performance.

Data retention and server location

We retain your personal data for as long as your account is active. If you close your account, we keep records for 5 years to satisfy tax and regulatory requirements. Our servers may be located outside your country of residence. By using lobbytoto, you consent to your data being processed, stored, and accessed in jurisdictions outside your control. Data-transfer agreements between lobbytoto and our hosting providers ensure industry-standard encryption and security.

Our lobbytoto privacy commitments and contact

We encrypt all data in transit (using HTTPS) and at rest (on our servers). We limit access to your personal information to employees and contractors who need it to deliver our service. We conduct regular security audits and maintain incident-response procedures. If we discover a breach, we notify affected users and relevant authorities without unreasonable delay. We do not guarantee that our systems are breach-proof; however, we undertake to use industry-standard protections and respond swiftly if security is compromised.

This notice applies to all users of lobbytoto regardless of location or account tier. We may update this policy to reflect legal changes, new features, or operational improvements. Changes take effect immediately upon publication. We encourage you to review this notice periodically. Your continued use of lobbytoto after updates constitutes acceptance of the revised policy.

If you have questions about our privacy practices or wish to submit a data-access request, contact our support team. We respond to privacy inquiries within 5 business days. You may also lodge a complaint with your national data-protection authority if you believe we have violated applicable law. Events such as Liga 1, Piala Indonesia, or Piala AFF do not change our data-handling practices; the same privacy standards apply regardless of which markets are active on our platform.